The “Free Travel for 16 to 20-Year-Olds” Scheme (the “Scheme”) is an initiative launched by the Government of Malta and is one of the Government’s budget measures for 2018.
Through the Scheme, those customers turning 16 to 20 during 2018 will benefit from free travel on the public transport service offered by Malta Public Transport during 2018.
Customers will be refunded for the travel credit used in the previous month.
Any single individual may not benefit from more than €312 in credit refunds.
The Customer will no longer be eligible for the Scheme once the total spend of the individual customer reaches €312, or turns 21 in 2018.
2.1. The following holders of a Tallinja Card will be eligible for the scheme:
a. Customers who are 16, 17, 18 and 19 years old
b. Customers who will turn 16 years old in 2018 – Eligibility starts from their 16th birthday and shall continue for a period of 12 months from when they turn 16.
c. Customers who are 20 years old – Eligibility ends on their 21st birthday
2.2. Customers must be in possession of a personalised tallinja card including one of the following: Student, Adult, Gozo or Concession Card to benefit from the scheme. For the sake of clarity, holders of a non-personalised card (Explore Adult, Explore Child and 12 Single Day Journeys) and holders of a cash ticket do not benefit from the Scheme.
2.3. Beneficiaries of the Scheme will travel on the public transport service for free starting on the day of their 16th birthday (those who are already 16 will start benefitting as of 1 January 2018) and end on the 20th birth year, the 364th day at 23.59.59 hours.
2.4. All route types qualify for the Scheme including (but not limited to) day routes, night routes and special routes but exclude tallinja direct route or any trips on the Valletta Ferry Service.
2.5. New customers, those who are not in possession of a tallinja card yet, may still benefit from the Scheme but must first register for a new tallinja card by following the same process as for a normal registration. The new customer is only entitled to travel for free once in possession of the new tallinja card. Allowance must be made for the delivery of the tallinja card in the case of applications for a new tallinja card by non-tallinja card holders. No refunds in cash or credit may be claimed for the period between the customer’s 16th birthday and the date of receipt of the tallinja card.
2.6. The €10 registration fee paid by customers who in 2018 applied for a tallinja card for the first time, will be refunded as credit on their card throughout the following month.
3. Application for Scheme
3.1. The eligible customers who are in possession of a tallinja card will automatically start benefitting from the Scheme with effect from their 16th birthday, or else from 1 January 2018 if they are already 16 but less than 21 years old. The birthday that will be applied is the one in the database of Malta Public Transport which was submitted by the customer upon application for the tallinja card.
4. Refund of credit consumed whilst travelling
4.1. The customer will be refunded the credit consumed during the previous month. The credit consumed will be refunded to the customer’s card within the first 7 calendar days of the following month.
4.2. With regard to the first such refund in the case the customer is turning 16 in 2018, the customer’s card will be refunded the spend from the customer’s birthday up to and including the last day of the month. This shall go on up to the 17th birth year, the 364th day at 23.59.59 hours, provided this day falls in 2019.