Bus 18

Anyone who turns 18 in 2017 can travel by bus, for free, for a year. The scheme was announced during the 2017 Budget Speech.

Transport Malta will refund Tallinja credit consumed during the previous month, each month for a year.  If a holder uses up €20 in Tallinja credit in February,  In the beginning of March, Transport Malta will have €20 credit reinstated on his or her Tallinja Card. The scheme starts on the client’s 18th birthday and ends exactly before his or her 19th.  Any individual can benefit up to €312 in credit refunds during the year.  The Authority will refund credit for all types of routes offered by Malta Public Transport; day, night trips and special routes.

Tallinja Card holders who turn 18 in 2017 do not need to apply.  Holders will automatically start benefitting on their birthday.  Non-Tallinja Card holders need to apply for the Tallinja card to benefit.

Kindly read the terms and conditions below.  Call 80072309 with any questions.

Terms and Conditions

1. Introduction

The 18 Year Old Scheme (the “Scheme”) is an initiative launched by the Government of Malta and is one of the Government’s budget measures for 2017.

Through the Scheme customers turning eighteen during 2017 will benefit from one year of free travel on the public transport service offered by Malta Public Transport.

Customers will be refunded for the travel credit used in the previous month.

Any single individual may not benefit from more than €312 in credit refunds.

A fund of €500,000 has been allocated by the Government to this Scheme.

The Scheme may be prematurely terminated should the customer reach the limit of €312 or should the fund of €500,000 be entirely consumed before the end of the allocated period.

2. Eligibility

2.1. Any person whose 18th birthday falls between 1 January 2017 and 31 December 2017 (both days included) is eligible for the Scheme.

2.2. Customers must be in possession of a personalised tallinja card including one of the following: Student, Adult, Gozo or Concession Card to benefit from the scheme. For the sake of clarity, holders of a non-personalised card (Explore Adult, Explore Child and 12 Single Day Journeys) and holders of a cash ticket do not benefit from the Scheme.

2.3. Beneficiaries of the Scheme will travel on the public transport service for free starting on the day of their 18th birthday and ending on the 18th birth year, 364th day at 23.59.59 hours.

2.4. All route types qualify for the Scheme including (but not limited too) day routes, night routes, special routes and tallinja direct routes.

2.5. New customers (who are not in possession of a tallinja card) may still benefit from the Scheme but must first register for a new tallinja card by following the same process as for a normal registration. The new customer is only entitled to travel for free once in possession of the new tallinja card. Allowance must be made for the delivery of the tallinja card in the case of applications for a new tallinja card by non-tallinja card holders. No refunds in cash or credit may be claimed for the period between the customer’s 18th birthday and the date of receipt of the tallinja card.

2.6. Registrations made at one of the Sales Offices will not attract the standard registration fee of €5.00. The registration fee of €5.00 which is applied automatically when applying online will be refunded to the customer as travel credit on the customer’s card. The postage fee and the minimum top up upon registration still apply.

3. Application for Scheme

3.1. The eligible customers who are in possession of tallinja card will automatically start benefitting from the Scheme with effect from their 18th birthday. The birthday that will be applied is the one in the database of Malta Public Transport which was submitted by the customer upon application for the tallinja card.

4. Refund of credit consumed whilst traveling

4.1. The customer will be refunded the credit consumed during the previous month. The credit consumed will be refunded to the customer’s card within the first 7 calendar days of the following month.

4.2. With regard to the first such refund, the customer’s card will be refunded the spend from the customer’s birthday up to and including the last day of the month.

4.3. With regard to the last such refund of the Scheme, the customer’s card will be refunded the credit from the beginning of the month up to the 18th birth year, 364th day at 23.59.59 hours.

4.4. The customer will be refunded only for chargeable trips. Transfers or trips made whilst in capping or other free trips will not be refunded.

4.5. The customer is responsible to ensure that the card has sufficient funds to travel.

5. Expiry

5.1. The Scheme will automatically end on the 18th year, 364th day at 23.59.59 hours unless terminated prematurely as explained in Clause 5.3. below.

5.2. Following expiration of the Scheme, any trip made by the customer will be charged as per the terms and conditions governing the use of the tallinja card. The customer will be advised by SMS which will be sent to the registered mobile number (if such number has been submitted) and by Email to the registered email address (if such email has been submitted).

5.3. The Scheme may be terminated prematurely in one of the following cases:

1. The customer spends €312.

2. The fund of €500,000 allocated by the Government is exhausted prematurely.

6. Other Refunds

6.1. The customer may claim a refund if the tallinja card develops a fault which prevents the customer from benefitting from the Scheme and, as a result, the customer must purchase cash tickets on the bus or a non-personalised card. Such tickets or non-personalised cards will be refunded in full following the free replacement of the faulty tallinja card. Refunds will be credited to the customer’s tallinja card. No cash refunds will be given. In such cases, no other compensation will be given.

6.2. The customer may not claim a refund for any cash tickets or non-personalised cards purchased in the following cases:

  1. If the tallinja card develops a fault as a result of misuse or the card is lost or the card is stolen or the customer is otherwise prevented from benefitting from the Scheme.
  1. If the customer is a holder of a Student tallinja card which has an active €55 Student Pass at the time of application for the Scheme AND the customer is no longer eligible for a student card following the expiration of the Scheme, the customer is not entitled to a refund on a pro-rata basis based on the number of days remaining until the expiration of the Student Pass.
  1. If a customer is a holder of a Student tallinja card which has an active €55 Student Pass, the balance of remaining days till the expiry of the pass will be lost and will not be refunded.
  1. If the Scheme is prematurely terminated.

7. Other

7.1. Malta Public Transport does not bear any responsibility for the non-delivery of the SMS and / or Email which will be sent to the customers from time to time which SMS / Email will contain important information about the Scheme.